Knowledge Base 2024

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Knowledge Base 2024

Go Platform

Go Platform

Help related to GladstoneGo. Includes help related to the Go Mobile app, Consumer applications and Operator apps.

Book

GladstoneGo: Booking Release Time

GladstoneGo: Enabling the alert list

GladstoneGo: Group Membership Usage

GladstoneGo: Deep Links for Activity and Class bookings

GladstoneGo: Adding Price Levels on GoBook

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General

Watch Our Webinars

GoLearn

How to articles for GoLearn (1)

How to articles for GoLearn (2)

How to use the portable devices

Membership not syncing

Members using the same email address in Homeportal

The basics around GoLearn

GoLearn - Recovering missing classes

GoLearn - Scheme Portal

GoLearn v3 Introduction

Unable to cancel a leave

GoLearn - Coach Portal

GoLearn - Automated Waiting Lists Guide

GoLearn - Direct Debit Instruction confirmation email communication job

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Join

Setup Promotion Codes

GladstoneGo: Facebook (Meta) Pixel Integration

GladstoneGo: Google Analytics

GladstoneGo: Group Memberships Setup

GladstoneGo: Deep Links for Membership Purchase

GladstoneGo: Membership pre-sales

GladstoneGo: Adding a new membership and Troubleshooting steps

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Operator

Adding users in Go Operator for Plus2 and Gladstone360

Configuring Go Operator

GladstoneGo: Alert list notification setup

Using SMS with communication jobs

GladstoneGo: Alternative price level descriptions setup

Add User fields into Join or Book Accounts

GladstoneGo: Site-wide Notifications

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Integrations

Technogym Integration

Single Sign-On

Single Sign-On (SSO): How to configure your Microsoft Entra account

Single Sign-On (SSO): How to configure Gladstone products for a Microsoft Entra integration