# Setting Up Member Statuses in Plus2

HTML version: [Setting Up Member Statuses in Plus2](https://support.gladstonesoftware.cloud/plus2/setting-up-member-statuses-in-plus2)

## Problem
Administrators need a consistent set of member statuses in Plus2. Status controls how a record is treated (booking and entry restrictions, online joining behaviour); price level controls what they pay.

## Resolution

1. **Open statuses**
   - Go to `Configuration > Membership > Statuses`.

2. **Create the statuses you need**
   - A typical set:

   | Status | Use |
   |---|---|
   | Live / Current member | Assigned via GMC Sub Types when someone joins |
   | Non-member / Pay as you go | Default for casual customers |
   | Ad hoc booker | One-off hires (e.g. parties), reportable separately |
   | Block booker | Hosts of block bookings |
   | Swimming lessons / Private swimming lessons | A record has one status, so use the primary relationship |
   | Lapsed, Cancelled, Expired, Deceased | End-of-membership states |
   | Frozen | For 360 freeze workflows, the freeze status (e.g. ID `FREEZ`, "Current – Freeze") must have **Freeze Subscriptions** and **Collect Sales** both ticked |
   | Suspended | E.g. after a no-show rule |
   | DD enquiry | Set when a Direct Debit fails; doesn't reset itself when the debt is paid |
   | Pending eligibility | Discounted memberships needing proof; add as a deny-entry status in the GMC |
   | Lead, Prospect, Purge | Prospects module; the overnight process removes Purge records |

3. **Give each status a colour**
   - Give each status a colour, with bright colours for problem statuses.

4. **Save**
   - Save each status.

## Notes

- **Impact on the GMC and Go:** the GMC Sub Type **Status** (e.g. Current member) is what Go assigns when someone joins online, so decide on a consistent status approach for all online subscriptions.
- Statuses can be used as deny-entry rules on entry point profiles and to limit which records a 360 role can see.
- Related: [Plus2 Entry Points, Access Products and Tickets](plus2-entry-points-access-products-and-tickets.md); [Creating a Membership Freeze in G360 and Plus2](../gladstone360/creating-a-membership-freeze-in-g360-and-plus2.md).