Grouping Sessions on Go Book with Plus2 Descriptions

Problem

Every Plus2 activity and reservation with the web tick shows on Go Book, so customers can face a long list. Administrators need to group sessions into categories customers can pick from.

Resolution

1. Open each activity or class

   • Open each activity or class in Plus2.

2. Enter a shared category in the Description

   • Enter a shared category in the Description (e.g. "Exercise classes", "Badminton"). Leave the name unchanged.

3. Save and check Go Book

   • Save. On Go Book, customers pick the category and see all matching sessions in date and time order, each still showing its own name.

Notes

• The description must match exactly, including capitals and spaces. A trailing space creates a second category.
• The description replaces the name in the Go Book list. A session with no description shows under its own name, so give every session in a group the same description.
• Go Book search matches the description, not the names beneath it. Plan groupings around how customers search (by programme or by activity).
• There's no instructor field on Go Book. Put the instructor in the web comments or the session name.
• Use a distinct description for specialist or restricted sessions (e.g. "Referral classes") so general members don't book them by mistake.
• Customers can pick up to five categories at once.
• This can be done on live at any time without affecting anything else.
• Impact on Go Book: Go Book deep links to activities are built from Go Book tags in Operator. Bookings made on Go Book show user ID 9991 in Plus2 and 360, so staff can tell they were made online.
• Related: Deep Links into Go Book and Go Join; Configuring Activities in Plus2.

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