Creating Resource Products in Plus2

Problem

Administrators need to create the bookable resources (courts, pool lanes, studios, rooms or instructors) that make up booking sheets. Each resource product is a column on the booking sheet.

Resolution

1. Decide how many resource products you need

   • Create a separate resource product for anything that must be booked, priced, closed, shown as a column or reported independently. For example, four independently bookable lanes means four resource products, not one "pool".

2. Create the resource product

   • Go to Configuration > Bookings > Resource products (this defaults the type to Standard), then select New. The Products list shows the same records.

3. Enter the ID and description

   • ID: pattern Z[SITE_CODE][RESOURCE_CODE][SEQ], e.g. ZABMEET01. Typing Z in the ID search then lists all resource products. See Naming Conventions for Plus2 IDs and Descriptions.
   • Description: customer-friendly (e.g. "Main Pool", "Studio 2"), because descriptions can appear online.

4. Set the site group and calendar

   • Site group: the site.
   • Calendar: normally the Standard calendar, with the activity's calendar controlling booking times. Select or create a resource calendar only where your site uses them; see Plus2 Calendars, Time Bands and Opening Hours.

5. Set the resource type and department

   • Bookings resource: Standard (or Density for gym density).
   • Department: the booking department/cost centre (e.g. Z-book), which isn't normally reported on.

6. Set prices

   • Prices: tick all price levels at £0. A price here is added on top of the price product (e.g. £5 resource + £25 pitch = £30).
   • Review optional settings; participation fields usually don't apply to pure resource products.

7. Save

   • Click Save.

Copying similar resources

1. Copy a verified resource

   • Open the verified resource product or booking-sheet item and select Save As (or the copy command).
   • Change the ID sequence and the description.
   • Confirm the site group, the calendar, the resource type and every inherited setting, then save.
   • Repeat for the remaining resources.

2. Add the copies to the booking sheet

   • Add all copies to the booking sheet, then count the products on the sheet against the physical resources.

Notes

• Inherited site, calendar and availability settings are the most common copy errors.
• Every new price level must be ticked on every resource product (and on any retail product it should buy).
• Impact on Go Operator: in Centre Management a resource product is called an Area. Block bookings and booking exceptions made in Centre Management use these areas.
• Impact on Go Book: for party bookings, a price level only appears on Go Book if it is ticked on both the regular (price) product and the resource product.
• Impact on 360: resource products appear as columns on the 360 Centre Manager booking sheet.
• Impact on access control: resource products are used in GMC entry point profile Resources allow lists, so booked members can pass a booking-only door.
• Related: Creating Booking Sheets in Plus2; Plus2 Resource Build QA and Go-Live Handover.

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