# Using NordVPN with Gladstone Cloud

HTML version: [Using NordVPN with Gladstone Cloud](https://support.gladstonesoftware.cloud/nordvpn/using-nordvpn-with-gladstone-cloud)

## Problem
Some customers who work from home or cannot supply their own static IP address need secure access to the Gladstone environment. To address this, Gladstone provides a commercial NordVPN arrangement that assigns a static IP address, enabling secure access to the Gladstone product suite.

## Resolution

1. **Check Prerequisites**
   - Ensure your organisation has a Gladstone NordVPN commercial arrangement in place.
   - Have your @gladstone-leisurecloud.net account credentials (the same credentials used for Plus2).
   - Make sure you have permission to install software on your PC. Contact your local IT team if needed.

2. **Download and Install the NordVPN Commercial Client**
   - Download the commercial NordVPN client from the Network Access Control & Security Software download destination provided in the original article.
   - Run the installer and follow any on-screen prompts to complete installation.

3. **Enter the Organisation ID**
   - When the client opens, enter the Organisation ID: `gladstone-homeworkers`
   - Press the arrow button or hit Enter on your keyboard to proceed.

4. **Log in with Azure AD**
   - Click the **Login with Azure AD** button.
   - You will be redirected to the Microsoft Azure login page.
   - Sign in using your @gladstone-leisurecloud.net account credentials.

5. **Confirm Your Connection**
   - Once logged in, you will be assigned a static IP address linked to your Gladstone environment.
   - You can now access the Gladstone product suite as needed.

## Notes

- **Organisation ID Issues**: If "gladstone-homeworkers" is not accepted, ensure you have entered it exactly with no typos or extra spaces.
- **Azure AD Login Problems**: Make sure you are using the commercial NordVPN client from the provided link, not the consumer version.
- **Login Fails**: Use your @gladstone-leisurecloud.net account, not a personal or other organisation account.
- **Access Problems After Connecting**: If you cannot access Gladstone products after connecting, verify that your organisation’s NordVPN arrangement is fully provisioned. Contact your Gladstone Account Manager if needed.
- **No Access to NordVPN Arrangement**: If your organisation has not yet set up the NordVPN arrangement or if you do not have access, contact your Gladstone Account Manager.

**Important:**  
- The Gladstone NordVPN client is a commercial version and is different from the standard NordVPN consumer application. Do **not** use the standard client.
- Your assigned IP address is unique and static for your organisation’s environment. It will remain the same every time you connect.

**Related Articles:**
- Windows App Installation Guide
- Gladstone Drive: Accessing