Introduction
For existing Gladstone Cloud Plus2 users, this serves as a direct replacement for the Remote Desktop App, which Microsoft is gradually phasing out
Software Download and Installing
You may have permission restrictions in place, so assistance from your local IT team may be required to download and install the software
There are 2 options for downloading the software
- Go to the Microsoft Store and search for Windows App, download the software
- Browse to https://apps.microsoft.com/detail/9n1f85v9t8bn?hl=en-gb&gl=GB and download the software
Once downloaded install the software following any onscreen prompts
Signing into the App
Launch the app by clicking on the start button in the bottom left, type Windows App and then open the app, you will see the following
Click Sign in ensuring you use your myname@gladstone-leisurecloud.net account. You should not use any account you may have that is connected to your local organisation
By default it will have taken you to the Devices tab on the left hand side, it also confirms the account you have just logged in as. The default message shown about system administration hasn't set up and resources is an expected message
Click the Apps tab on the left hand side and you will see all available applications that Gladstone have published to your account
If you are unable to see any applications published to the account, check you have signed in using the correct account
The layout of the applications can be changed by selecting the following option
The theme of the app can be changed by selecting the following option
If all checks have been done and you have no applications published, please raise a support case via the Gladstone Portal - https://gladstonemrm.my.site.com/customers/login
Launching Applications
Click the application you wish to run and follow the onscreen prompts
