Gladstone Cloud: Submit a Support Ticket

Our Customer Portal is the ‘go to place’ for all our customers at Gladstone Software, which enables us to provide you with an ‘always-on’ online portal to log tickets for support and assistance from our Customer Service team.

We have included a guide on how to use the Customer Portal and a best practice information sheet on ‘The Trick to a Perfect Ticket’, which takes you through a step-by-step guide on how to log a ticket and provide the right information so that we can direct your ticket to the appropriate team and get it resolved for you as soon as possible.

To submit a ticket to Gladstone Support, please login to the customer portal here. If you do not have access to the customer portal, please click here.

A healthy ticket

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