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      PED V200c Configuration

      Setup & Configure a Verifone PTS5 PED

      This document will guide you in how to setup and configure a Verifone PTS5 PED.

      There are no references to what is needed from a Gladstone software point of view in this document.

      verifone-v200c

      Hardware

      There are currently 2 versions of the hardware that are used at a POS:

      • V200C - Fixed

      • V240M - Mobile

      Prerequisites 

      Some of the below will need to be completed by your IT/Network Security Team prior to the PEDs being configured.

      If this is a swap out from an older PED, then specific config could be used again for the replacement:

      • Specific config required for the PED:

        • IP address

        • Subnet mask address

        • Gateway address

        • Primary DNS address

        • Secondary DNS address (optional)

        • Wi-Fi network (V240M only)

      • Access from the PED direct to Verifone on the following ports and URL. These are used for software downloads to the PED and the physical authorization of the payment:

        • 91.207.36.31 on port 29006    (firewalls require outbound rule - PED to Verifone)

        • DNS name resolution to vhq2.vfims.com, the full URL connection is https://vhq2.vfims.com/MessagingServer/MessageHandler.asmx

        • Take into account access from the PC as well as any rules on switches, firewalls or proxy servers

      • Ports 25000 and 25001 available between the PC running the G360 software and the PED

      • Access to the Verifone portal which is used for reporting on the PEDs - https://reports.paywareocius.com/. This access is controlled by Verifone Support and not Gladstone

      • Hardware service on the pc needs access to https://logs.logdna.com/logs/*  (Required for Gladstone logging)
      • Where applicable, provide remote access for Gladstone Engineers. 

        This can be achieved through third-party applications such as WebEx or TeamViewer. However, Microsoft Teams cannot be used as it may lack the required functionalities. Remote access enables engineers to perform necessary tasks, troubleshoot issues, and provide support without physical presence.

      • Power cable, ethernet cable and port for each V200C device

       

      Gladstone360 POS Payments Network Topology

       

      INF-PED-FlowDiagram

       

      Initial Setup - V200C

      DHCP and Auto-Start Settings

      Gladstone and Verifone recommend that DHCP is turned off and static settings are applied

      Complete the following steps to turn off DHCP and check the auto-start settings

      1. Select * to wake the device up 

      2. Select * to enter menu options 

      3. Select Supervisor from the menu

      4. Enter password 12345 and select green button 

      5. Select Communication

      6. Using the navigation button, scroll down and select More

      7. Select Configuration 

      8. Select Network Interface 

      9. Select LAN 

      The Auto-Start feature starts the network interface device (NIC) when the device powers on, we need this to be configured:

      1. Ensure Auto-start is set to Yes 

      2. Select IPv4 

      3. Either enable or disable DHCP (configure as required)

      4. Select the left side of the navigation button to go back

      5. Select the small button below the Save option on screen then select OK 

      6. If the "Apply Settings on Interface" message appears select Yes, it may take a couple of minutes

      7. Go back and check DHCP is set to No, this confirms the changes you have just made

       

      Setting IP Network Config

      1. Select * to wake the device up 

      2. Select * to enter menu options 

      3. Select Supervisor

      4. Enter password 12345 and press green tick 

      5. Select Communication

      6. Using the navigation button, scroll down and select More

      7. Select Configuration 

      8. Select Network Interface 

      9. Select LAN 

      10. Select IPv4 

      11. Select IP Address and enter the IP then click OK 

      12. Select Subnet Mask and enter the IP then click OK 

      13. Select Gateway IP Address and enter the IP then click ok 

      14. Scroll down and select DNS 1 and enter the IP then click ok.

      15. Select DNS 2 and enter the IP then click ok. This is an optional setting 

      16. Go to the previous screen by selecting the left side of the navigation button, click Save button, click OK 

      17. If Apply settings on interface message appears click Yes

      18. Select LAN then IPv4 and make sure you can see all the settings you have just added in

       

      POS Mode Setting

      There are 2 available modes that can be used:

      • POS mode enabled - can integrate with Gladstone software (dependent on all relevant software installed and configured). The device will display the following:

      INF-PED-waitingformerchantlogin


      • POS mode disabled - can be used for manually entering transactions and is not integrated with Gladstone software. The device will display the following as you go through the process of manually logging into the PED.



      INF-PED-unintegratedmode

       

      Changing the mode

      1. Select * to wake the device up 

      2. Select * to enter menu options 

      3. Select Configuration from the menu

      4. Enter password 12345 and press green tick 

      5. Press 2 (POS) 

      6. Press 4 (Enable/Disable POS) 

      7. Make sure you have the device running in the correct mode

       

      Testing access to Verifone

      Testing is required to prove both the config on the terminal and firewall config is correct

      1. Set the PED mode setting to POS mode disabled

      2. Using specific site login info that is in the Verifone portal https://reports.paywareocius.com/ ensure you can logon and connect without errors displayed on the PED

       

      Initial Setup - V240M

      Connecting to Wi-Fi Network (Web logins not supported)

      1. Select Enter (O) to wake the device up 

      2. Select Enter (O) to enter menu options 

      3. Select 3 (Supervisor) 

      4. Enter password 12345 and press green tick 

      5. Select Communication

      6. Select WIFI

      7. Select Configuration 

      8. Select Wifi Scan (Bottom of the screen

      9. Choose correct WIFI network

      10. Select Add

      11. Select Pre-Shared-Key (PSK)

      12. Enter the PSK and press OK when done

      13. Save and OK once added

      14. Select Yes to Apply settings on interface

       

      DHCP and Auto-Start Settings

      Gladstone and Verifone recommend that DHCP is turned off and static settings are applied

      Complete the following steps to turn off DHCP and check the auto-start settings

      1. Select * to wake the device up 

      2. Select * to enter menu options 

      3. Select Supervisor from the menu

      4. Enter password 12345 and press green tick 

      5. Select Communication

      6. Using the navigation button, scroll down and select More

      7. Select Configuration 

      8. Select Network Interface 

      9. Select LAN 

      The Auto-Start feature starts the network interface device (NIC) when the device powers on, we need this to be configured:

      1. Ensure Auto-start is set to Yes 

      2. Select IPv4 

      3. DHCP will display Yes or No, ensure this is set No 

      4. Using the navigation keys, select the back button, click Save button, click OK 

      5. If "Apply Settings on Interface" message appears click Yes, it may take a couple of minutes 

      6. Go back and check DHCP is set to No, this confirms the changes you have just made

      7. Press Status in the WIFI Menu to see all the settings you have just added in  


      INF-PED-240mwifidisplay