# Kiosk Start-up Steps

HTML version: [Kiosk Start-up Steps](https://support.gladstonesoftware.cloud/kb/kiosk-start-up-steps)

## Problem
When starting the Kiosk software with the Preload feature turned on, users may notice a sequence of start-up steps. The Kiosk user interface counts through these steps, which can also be viewed in the Windows Event Viewer but only as 9 reported steps.

## Resolution
To review the Kiosk start-up steps as recorded by Windows Event Viewer:

1. Open Windows Event Viewer.
2. Go to the Application Log.
3. Filter the logs by event source: `TracerX - Kiosk`.
4. Check the logs during Kiosk Client Version 4.12.0.9338 start-up. The following steps are recorded:

   1. Pre-Load Login Screen (Step: 1)
   2. Pre-Load Welcome Screen (Step: 2)
   3. Pre-Load Sign Up Screen (Step: 3)
   4. Pre-Load Activity Welcome Screen (Step: 4)
   5. Pre-Load Activities / Activity Groups / Classes (Step: 5)
   6. Pre-Load Activities / Activity Groups / Classes (Step: 6)
   7. Pre-Load Activities / Activity Groups / Classes (Step: 7)
   8. Pre-Load Activities / Activity Groups / Classes (Step: 8)
   9. Check if we need to delay the start (Step: 9)

## Notes
- The Kiosk UI may display a count of steps during start-up, but only 9 specific steps are recorded in the Windows Event Log.
- These steps are specific to Kiosk Client Version 4.12.0.9338.