How-To Videos for GoLearn: Leave Class & Refund, Topping Up, Booking, and Class Movement
Problem
Users may need guidance on how to perform common tasks in GoLearn, such as leaving a class and requesting a refund, topping up credits at reception, booking a class using remaining credits, or moving a participant to a different class.
Resolution
Below are the topics covered by the available instructional videos:
Leaving a Class & Refund
- Learn how to leave a class and request a refund in GoLearn.
Topping Up at Reception
- Discover how to top up your account credits at the reception using GoLearn.
Booking with Remaining Credits
- See the steps required to book a class using the credits you have left in your account.
Participant Class Movement
- Find out how to move a participant from one class to another within GoLearn.
Notes
- Instructional videos are available for each of the above topics. These videos provide step-by-step guidance.
- For more detailed instructions, please refer to the video tutorials associated with each topic.
- Written step-by-step versions: How to Remove a Participant from a Class and Process Refunds in GoLearn; Topping Up GoLearn Classes at Reception; How to Book a Member Using Remaining Credits in GoLearn; How to Move Participants Between Classes in GoLearn.