How to Configure Verifone Settings for G360

Problem

You need to set up or update the integration between a Verifone Android payment terminal (PED, Pin Entry Device) and G360 (Gladstone360) Check-In POS. This means entering your Verifone settings in GMC (Gladstone Management Console) Configuration Manager, then linking the PED to G360.

Resolution

Configure Verifone settings in GMC Configuration Manager

1. Open the GMC configuration area

   • Go to G360 > Configuration Manager > Configuration.
   • In the left dropdown, select Gladstone360 Check-In POS. In the right dropdown, select POSDefault.

2. Configure PED types

   • Select the Ped Types Options dropdown.
   • Choose Ped Types and Verifone Cloud.
   • Click Save.

3. Enter the Verifone settings

   • Select the Verifone Settings dropdown.
   • Enter the following values, after confirming them with your administrator:
     • Live Verifone Base URL: https://emea-pos.gsc.verifone.cloud/oidc/
     • Live Verifone URL: https://emea-pos.gsc.verifone.cloud/oidc/poscloud/nexo/v2/payment
     • Test Verifone Base URL: https://cstpos.test-gsc.vfims.com/oidc/
     • Test Verifone URL: https://cstpos.test-gsc.vfims.com/oidc/poscloud/nexo/v2/payment
   • If you are using the live environment, make sure User Live Verifone URL is ticked.

4. Add the Verifone API Key

   • Log in to your organisation's Verifone Central portal.
   • Click the Profile icon (your account initials, top right) and select API Keys.
   • Select Create API Key.
   • Click Copy public key to copy the key to the clipboard, then click the cross to save the API key.
   • Paste the key into the Verifone API Key field in GMC.

5. Add the Verifone Organisation ID and User ID

   • Click the Profile icon and select My Account. The Organisation ID and the User ID are shown.
   • Copy these values into the matching fields in GMC.

6. Confirm the Get Totals endpoint

   • Make sure Verifone Get Totals Endpoint is set to poscloud/nexo/v2/getTotals.
   • Click Save.

Add the Verifone PED ID in G360

1. Open PC Settings in G360

   • Log in to G360 with a user account that has permission to modify PC Settings, and open POS.
   • Click the settings cog in the top-right corner and select PC Settings.
   • Select the Chip and Pin section.

2. Select the PED type

   • In the Ped Type dropdown, select Verifone Cloud.

3. Enter the Verifone PED ID

   • In the Verifone PED ID field, enter the PED ID for the device.
   • The PED ID is made from the model of the PED and the last three digits of its serial number (on the label on the back of the PED).
     • For example, if the model is V660p Plus A and the serial number is 713-003-433, the PED ID is v660pa_433.
   • Leave the IP address and Port fields blank.

4. Save the configuration

   • Select Save.

Notes

• Before you start:
  • Payment types must already be configured.
  • You need permission to use GMC Configuration Manager, and access to G360.
  • You need an existing Verifone account, your login for your organisation's Verifone Central portal, and access to the Verifone PEDs.
• The Android-based Verifone platform needs no direct connection to the PIN pad hardware: all transactional communication goes through the central Verifone API (the Global Services Connector), which is why G360 needs your Verifone API details.
• Versions: the Verifone settings in GMC are not available in POS versions earlier than 4.26.0, and the Verifone PED ID option in PC Settings is available only from POS version 4.28.0.
• Depending on the version of Verifone Central, the Organisation ID may instead be found under Administration > Organizations: select the organisation name and copy the ID from General Information. The User ID may then be shown at the end of the browser's address bar on the My Account page.
• Older guidance gives the GMC path as Configuration > Gladstone360 CheckIn POS > Verifone Settings, and lists only the Live and Test Verifone URLs (…/oidc/poscloud/nexo/v2/payment), not the base URLs.
• To find a device's Point of Interaction name in Verifone Central and use it as the PED ID, see How to Set a Verifone PED ID in Gladstone360 PC Settings.
• To check that your API User ID and API Key authenticate, see Testing Connections to the Verifone API Using Postman. For error messages caused by wrong settings, see Common Gladstone360 POS Error Messages on Android PEDs. Terms such as Organisation ID and API User are explained in Android PED Terminology.
• Related articles:
  • How to Configure Verifone Android PED in Gladstone360 (payment methods for Customer Present and Customer Not Present)
  • How to Process Customer Present Payments Using the Verifone Android PED
  • How to Process Customer Not Present Payments Using the Verifone Android PED
  • How to Process Refunds Using Verifone Android PED in G360
  • How to Verify a Transaction in the Verifone Central Portal
  • How to Generate X and Z Reports for Verifone Cloud Android PEDs in Gladstone360

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