How to Configure Verifone Android PED in Gladstone360

Problem

As a system administrator, you need to set up Verifone Android PED (the card payment terminal) payment workflows in Gladstone360, so both Customer Present (CP) and Customer Not Present (CNP) payment methods are available and can be used in Plus2 and G360 Check-In POS. PED, Plus2, G360 and GMC are explained in the glossary.

Resolution

1. Set Online Authorization Interface in Plus2

   1. Go to Configurations > System > Configuration and open Online Authorization.
   2. Set the fields as follows:
      • Chip and Pin Logging Level: Info
      • Chip and Pin Register Card: DoNotRegister
      • Online Authorisation Interface: Payment Manager
      • Online Authorisation Port Number: 7005
      • Online Authorisation Time Out Period (seconds): 120
      • Payment Manager AppID: PM
      • Payment Manager Preferred Provider: VerifoneChipAndPinV2

2. Create Customer Not Present (CNP) Payment Method

   1. Go to Configuration > Financial > Payment Methods and select New.
   2. Fill in the General Details and set Collection Interface to "Online Authorization".
   3. Configure the Options tab according to your requirements (for example, Open POS Cash Drawer or Restrict Split Tender).
   4. On the Payment Manager tab, ensure Customer Not Present is checked.
   5. Select Save.

3. Create Customer Present (CP) Payment Method

   1. Repeat Step 2 for the Customer Present Payment Method, filling in the General Details and Options tabs as needed.
   2. On the Payment Manager tab, ensure Customer Not Present is unchecked.
   3. Select Save.

4. Enable Payment Methods in GMC

   1. Go to G360 > GMC > Configuration Manager > G360 Check-In POS > General Settings.
   2. Add the newly created payment methods under the Allow Payment Methods section.
   3. Select Save.

5. Assign Payment Methods to a Till (Optional)

   1. In G360, go to Settings > Configuration > Till Configuration.
   2. To create a new till:
      • Select Add New.
      • Enter a name for the till.
      • Open the new till configuration.
   3. Add a new item and search for the payment methods.
   4. Add both payment methods to the till as required, then Save the till configuration.

Notes

• Payment methods not visible in G360: Ensure they are added in GMC under Allow Payment Methods and saved.

• Related articles:

  • How to Configure Verifone Settings for G360
  • How to Process Customer Present Payments Using the Verifone Android PED
  • How to Process Customer Not Present Payments Using the Verifone Android PED
  • How to Process Refunds Using Verifone Android PED in G360
  • How to Verify a Transaction in the Verifone Central Portal
  • How to Generate X and Z Reports for Verifone Cloud Android PEDs in Gladstone360

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