GoMobile: Device Support

Problem

You need to know which devices and operating system versions the GoMobile app (see GO Mobile) supports, for example to answer a member's question or to investigate a problem they report.

Resolution

1. Supported Device Types:

   • GoMobile is deployed for mobile phones only.
   • Tablets are not deployed or supported.

2. Supported iPhone Models (current hardware test set):

   • iPhone SE
   • iPhone 8 Plus
   • iPhone 12
   • iPhone 14

3. Supported Android Devices (current hardware test set):

   • Google Pixel 7
   • Samsung Galaxy S20
   • Samsung Galaxy S10

4. Supported Apple iOS Versions:

   • Gladstone supports the current general release (GR) version of iOS and the two previous versions.
   • Full testing is completed on new iOS beta releases to ensure compatibility.
   • To check the current general release version of iOS, visit:
     • Apple's iOS & iPadOS release notes
     • iOS version market share (UK)

5. Supported Android OS Versions:

   • Gladstone supports the current general release version of Android and the two previous major versions.
   • Full testing is completed on new Android beta releases to ensure compatibility.
   • To check the current general release version of Android, visit:
     • Android release notes
     • Android version market share (UK)

Notes

• Anyone having problems with the app should first upgrade to the latest OS available for their device.
• There may be breaking changes between the latest and older OS versions. Gladstone tries to accommodate these changes, but on a device outside the supported OS versions, the recommendation is to use GoConsumer (the GoBook and GoJoin web products) instead.

This page as markdown · All pages · llms.txt