# Plus2: Till Drawer Configuration

HTML version: [Plus2: Till Drawer Configuration](https://support.gladstonesoftware.cloud/hardware/plus2-till-drawer-configuration)

## Problem
The till drawer does not open as expected when using Plus2. This is often due to issues with the printer driver configuration rather than with Plus2 itself.

## Resolution
1. **Install Printer Drivers**
   - Ensure the printer drivers are installed on the local computer that the printer is connected to.
   - If you are using a remote session (such as connecting to a server), install the printer drivers on the server as well.

2. **Configure the Printer Driver**
   - Open the **Control Panel** and go to **View Devices and Printers**.
   - Right-click on your **Epson TM-T88** printer and select **Printing preferences**.

3. **Set Cash Drawer Options**
   - On the Printing Preferences page, select **Document Settings > Cash Drawer**.
   - Set both options to either **Open before printing** or **Open after printing** as desired.
   - Click **Apply** and close the driver options.

4. **Test the Till Drawer**
   - In **Control Panel > Devices and Printers**, right-click your **Epson TM-T88** printer and select **Printer properties**.
   - In the Printer Properties window, select **Print Test Page**. This will send a test print to the printer and should also open the till drawer.

5. **Set Up in Plus2**
   - Configure Plus2 to use the printer with the till drawer.

## Notes
- If you encounter further issues with the till drawer, refer to the Printer Drivers Guide for troubleshooting.
- Hardware configuration related to printers and till drawers should be completed by your site or IT department.