# NFC Wallet Reader Driver and Installation Guide for Windows 11

HTML version: [NFC Wallet Reader Driver and Installation Guide for Windows 11](https://support.gladstonesoftware.cloud/hardware/nfc-wallet-reader-driver-and-installation-guide-for-windows-11)

## Problem
You need to set up a Gladstone NFC Digital Wallet Reader on a Windows 11 computer to read NFC Digital Membership Cards or Tickets from Apple or Google Wallet.

## Resolution

1. **Check Device Type**
   - Ensure you are using a Gladstone NFC Digital Wallet Reader. Off-the-shelf VTAP100 devices will not work; the reader must be pre-programmed by Gladstone with specific security keys.

2. **Connect the NFC Wallet Reader**
   - Plug the Gladstone NFC Digital Wallet Reader into an available USB port on your Windows 11 device.

3. **Open Device Manager**
   - Search for and open "Device Manager" (you may need administrator rights).

4. **Wait for Device Recognition**
   - The Device Manager window may refresh several times as Windows 11 automatically detects the device.

5. **Confirm Driver Installation**
   - No additional manufacturer-specific driver is required. Windows 11 will automatically install a Microsoft-supplied driver.
   - After the installation is complete, the device will appear as a **USB Serial Device (COMx)** under the **Ports** section in Device Manager.

6. **Verify Driver Details (Optional)**
   - To view the driver used:
     - Right-click on the USB Serial Device entry.
     - Select **Properties**.
     - Check the **Driver** tab for version information.

7. **Continue with Gladstone360 Configuration**
   - The NFC Wallet Reader is now ready to be configured within Gladstone360.

## Notes

- There are two types of Gladstone NFC Digital Wallet Readers:
  - Desktop Reader for Point of Sale
  - Surface Mount Reader for Access Control
- For information on configuring the NFC Wallet Reader in Gladstone360, refer to the "Scanners and card readers" section in this article: [Configuring Point of Sale Peripheral Hardware in Gladstone360](../gladstone360/configuring-point-of-sale-peripheral-hardware-in-gladstone360.md).
- Gladstone NFC Digital Wallet Readers are programmed specifically for use with Gladstone Software and cannot be substituted with general VTAP100 devices.