# How to Verify a Transaction in the Verifone Central Portal

HTML version: [How to Verify a Transaction in the Verifone Central Portal](https://support.gladstonesoftware.cloud/hardware/how-to-verify-a-transaction-in-the-verifone-central-portal)

## Problem
You need to confirm whether a transaction in the Verifone Central portal is a sale or a refund, and review associated customer and card details. This process is useful for reviewing recent payments or investigating transaction activity.

## Resolution

1. **Log in to the Verifone Central Portal**
   - Go to the Verifone portal (e.g., https://emea.test.verifone.cloud) and log in using your credentials.

2. **Open the Transaction List**
   - Hover over the **Commerce** menu.
   - Select **Orders/Transactions**.

3. **Locate the Transaction**
   - Find the transaction you want to verify. You can use the **Created Time** column to assist in your search.
   - Click the transaction row to open the side panel.

4. **Review Customer Information**
   - In the side panel, select the **Customer** tab.
   - Review customer details, such as the masked card number and expiry date.

5. **Review Transaction Details**
   - In the side panel, select the **Details** tab.
   - Check the transaction type shown (e.g., **Sale** or **Refund**).

## Notes
- You must have a valid login to access the Verifone Central portal.
- Related topics:
  - How to Configure Verifone Android PEDs in G360
  - How to configure Verifone Settings in G360
  - How to Process Customer Present Payments Using Verifone Android PED
  - How to Process Customer Not Present Payments Using Verifone Android PED
  - How to Process Refunds Using Verifone Android PED in G36
  - How to Generate X and Z reports for Verifone Cloud PEDs in G360
