How to Find the Serial Number on a Verifone T650p Android PED

Applies to: Verifone T650p Android PED users, users configuring Gladstone360 PC Settings, users contacting Verifone Merchant Helpdesk or Gladstone Support

Problem

You need to locate the Serial Number and PTID on a Verifone T650p Android PED, for example when setting up Gladstone360 PC Settings or when contacting support.

Resolution

  1. Remove the T650p from its charging base and turn it over.
  2. Remove the battery cover from the back of the PED.
  3. Using the battery tab, carefully lift the battery and fold it back out of the compartment. The battery will remain connected by its wired connector.
  4. Locate the manufacturer label inside the battery compartment. Record the Serial Number, PTID, Model Number, or any other information required.
  5. Refit the battery into its compartment.
  6. Refit the battery cover.

Notes

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