Honeywell Orbit MS7120 Scanner Configuration

Applies to: Gladstone360, Plus2

Problem

Users need to configure a Honeywell Orbit MS7120 scanner so that it can be used with Gladstone360 or Plus2 on a Windows device. The scanner must be recognised as a serial COM port in Windows for barcode scanning functionality.

Resolution

Prerequisites

• Honeywell MS7120 scanner connected via USB
• HSM USB Serial Driver from the Honeywell support article
• Access to the Honeywell programming barcode PDF
• User permissions to configure Gladstone360

1. Install the USB Serial Driver

1. Download the latest HSM USB Serial Driver from the Honeywell support article.
2. Extract the downloaded zip file.
3. Run setup.bat as Administrator.

2. Configure the Scanner

1. Plug the Honeywell MS7120 scanner into a USB port.

2. Wait approximately 30 seconds for Windows to initialise the device.

3. Scan the Honeywell USB Serial Programming Barcode (from the programming barcode PDF).

   • The scanner will reset multiple times with lights and beeps. This takes approximately 60 seconds.

4. Power cycle the scanner:

   1. Unplug the scanner.
   2. Wait 10 seconds.
   3. Reconnect the scanner to the same USB port.
   4. Wait for Windows to detect the device again (approximately 30 seconds).

3. Verify Installation in Windows

1. Open Windows Device Manager.
2. Expand Ports (COM & LPT).
3. Confirm the scanner appears with an assigned COM port.

4. Configure the Scanner in Gladstone360

1. Log in to Gladstone360 and launch Contacts.
2. Select the configuration cog and choose Communication Ports.
3. Select Edit for the COM port identified earlier.
   • Module: Front of House
   • Device Type: Swipe Reader
4. Leave other settings as default and click Save.

The scanner will now appear as 'Swipe Reader' at 'Front of House' and is ready to use.

Notes

• The MS7120 does not read 2D barcodes or QR codes.
• Follow all power cycle steps correctly for successful configuration.

Troubleshooting

• Scanner does not appear as a COM port:
  Ensure the driver is installed and the programming barcode was scanned correctly.
• No COM port in Device Manager:
  Reconnect the scanner and confirm the driver installation completed successfully.

Related Articles

• Gladstone360 Point of Sale Peripheral Hardware Configuration
• MT850 RFID Reader Driver and Installation Guide for Windows 11
• Honeywell 7190g Scanner Configuration

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