Honeywell 7190g Scanner Configuration for COM Port Use

Applies to: Gladstone360, Plus2

Problem

The Honeywell 7190g scanner needs to be configured so that it is recognised as a serial COM port in Windows 10 or Windows 11. This configuration is required for the scanner to work with Gladstone360 or Plus2 applications.

Resolution

Configure the Scanner as a COM Port

1. Connect the Scanner

   • Plug the Honeywell 7190g scanner into an available USB port on your computer.
   • Wait approximately 30 seconds for Windows to detect and initialize the device.

2. Scan the USB Serial Programming Barcode

   • Obtain and scan the Honeywell USB Serial Programming Barcode.
   • The scanner will reconfigure itself as a serial device. During this process, the scanner will reset several times with flashing LEDs and beeping (this may take about 60 seconds).

3. Power Cycle the Scanner

   • Unplug the scanner from the computer to power it off.
   • Wait 10 seconds for Windows to register the disconnection.
   • Plug the scanner back into the same USB port.
   • Wait approximately 30 seconds for Windows to detect the device again.
   • The scanner setup is now complete.

Verify the Scanner in Windows

1. Open Device Manager

   • Open Windows Device Manager.

2. Check COM Ports

   • Expand the device list and open “Ports (COM & LPT)”.
   • The scanner should appear as USB Serial Device (COM#).
   • Note the COM port number shown (COM#).

Configure in Gladstone360

1. Open Communication Ports

   • Log in to Gladstone360 and launch POS.
   • Click the configuration cog and select Communication Ports.

2. Edit COM Port Settings

   • Select Edit for the COM port identified previously.
   • Set:
     • Module: Front of House
     • Device Type: Swipe reader
   • Click Save.

   The device will now appear as "Swipe reader" at "Front of House" and is ready for use.

Notes

• Important: Ensure the power cycle steps are followed exactly. Skipping these may prevent the COM port from being created.
• Troubleshooting:
  • If the scanner does not appear as a COM port, make sure the USB Serial Programming Barcode was scanned correctly and repeat the power cycle steps.
  • If no COM port is listed in Device Manager, disconnect and reconnect the scanner using the same USB port and wait for Windows to initialize the device.

Related Articles:

• Gladstone360 Point of Sale Peripheral Hardware Configuration
• MT850 RFID Reader Driver and Installation Guide for Windows 11
• Honeywell Orbit MS7120 Scanner Configuration

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