How to Add or Amend Terms and Conditions Including Health Commitment Statement

Problem

You need to add or update the Terms & Conditions, Privacy Policy or Health Commitment Statement used in GoJoin so that members are directed to the correct and updated policy information via a link to a webpage.

Resolution

1. Open the settings

   • Log in to GoOperator and go to Configuration > Modules > Configure.

2. Find the setting

   • In the search field, type Terms or Health depending on what you want to add or amend.

3. Enter the URL

   • Enter the URL of the webpage where the Terms & Conditions, Privacy Policy or Health Commitment Statement is hosted (usually linked from your website footer).
   • Link all three settings to one policies page so there's only one URL to update.

4. Save

   • Select Save in the top right to apply your changes.

Notes

• You must have access to GoOperator and the necessary permissions to amend configuration settings.
• Make sure you have a valid URL containing the Terms & Conditions or Health Commitment content before starting.
• The health commitment statement is optional and can be added later. Terms and conditions acceptance is compulsory when joining.
• Policy links aren't kept in sync: if a page moves, the link breaks. Keep URLs stable (or use redirects), and recheck the links after website changes.
• A site's own Terms and Conditions and Privacy Policy can also be updated on the site record; see Updating Site Information, Facilities, and Amenities in GoJoin.
• Related: Go Branding, Links and Contact Details in Operator.

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