Creating Booking Exceptions in Centre Management

Problem

You need to block a court, area or other resource on the Centre Management booking sheet, for example for maintenance or instructor unavailability, so that it can't be booked anywhere.

Resolution

1. Open the booking sheet

   • Go to Operator > Centre Management. Courts, areas, products and existing bookings carry over from Plus2.

2. Open the exception tab

   • From the booking drawer, open the New Exception tab.

3. Mark the resource unavailable

   • Tick the days and times to mark the resource unavailable.

Notes

• An Area in Centre Management is a Plus2 resource product.
• An exception blocks the resource in Plus2, 360 and Go Book. Customers see only open slots, not the reason.
• Users need the Create / Update / Delete Booking Exceptions permissions, set in GMC Security Configuration > Permissions. The Operator roles that grant them are listed in Block Booking Permissions in Go Operator.
• New Exception sits next to New Block Booking in the same drawer; make sure you are on the right tab.
• Related: Block Bookings in Go Operator (Centre Management); Gladstone Go Operator Configuration Overview.

This page as markdown · All pages · llms.txt