Types of Alert in CoachPortal
Problem
Coaches need to know what each alert in CoachPortal means. CoachPortal includes a range of alerts designed to support safe, informed and well-managed sessions.
Resolution
- Identify the alert type
Use the table below to understand what each alert shows:
Alert What it shows Medical condition Highlights any important health information coaches need to be aware of to support participants appropriately. Birthday Notifies coaches when a swimmer in their group is celebrating a birthday, helping create a positive and inclusive experience. New starter Identifies participants who are new to a group, allowing coaches to offer additional support and reassurance during their first sessions. Direct Debit payment Highlights any payment issues linked to attendees, ensuring coaches are aware of potential administrative matters without needing access to sensitive financial details.