The Comms Portal Tab

Problem

You need to understand what the Comms Portal tab is for. The Comms Portal is where you manage and send communications to customers, so the right information reaches the right people at the right time.

Resolution

1. Create communications

   • Use the Comms Portal tab to create communications to customers, such as emails and SMS.

2. Schedule messages

   • Schedule messages to send at the right time.

3. Track messages

   • Track messages that have been sent.

Notes

• Related: How to Send a Quick and Immediate Email to the Members Booked into a Single Session in GoLearn; Date Signed Up To Class Filter; HomePortal Status Filter; Is on a Course Filter.

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