Targeting an Age Range within your Contact Triggers

Problem

You want a Contact Trigger in GoLearn to send its message only to members within a specific age range, by adding a condition to the trigger.

Resolution

  1. Open the trigger

    • Create a new contact trigger by clicking Add Trigger, or edit an existing one by clicking the Edit button against a trigger that already exists in your GoLearn.
  2. Add a condition

    • Scroll down to the Conditions section and click Add Condition.
  3. Choose the condition type

    • Click the first box (Select a condition type...) and select Member Age (Years).
    • Other condition types available include Allocation Cost, Class Size, Member Level (Name), Allocation Start Date, Allocation End Date and Member Is In Class.
  4. Choose the operator

    • Click the second box (the operator, titled is) and select is Between.
    • Other operators available are is, is not, is less than, is more than, is less than or the same as and is more than or the same as.
  5. Enter the age range

    • Enter the Lower bound and Upper bound ages.
  6. Add the condition

    • Click + Add. Your condition is now assigned to this trigger, and a summary is shown (for example "The message will only be sent if: the member age (years) is between 3, 4").
  7. Save the trigger

    • Click the green Save Trigger button against this trigger.

Notes

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