# Mark Swimmers to Move Up a Level and Manage Assessments

HTML version: [Mark Swimmers to Move Up a Level and Manage Assessments](https://support.gladstonesoftware.cloud/golearn/mark-swimmers-to-move-up-a-level-and-manage-assessments)

## Problem
Swim school administrators and swim teachers need to offer a parent the chance to move their child up a level online, cancel a mark to move, and fix common assessment and progress problems in [GoLearn](../guides/glossary.md).

## Resolution

### Offer a movement so a parent can move their child online

1. **Mark the member for movement**
   - Mark the member for movement.

2. **Send the movement email**
   - In the **Movements** section, click the red box with the envelope next to the bookee's name.
   - The trigger email asks the parent to log in to [HomePortal](../guides/glossary.md). They'll see the movements button there and can make the move.

### Cancel a mark to move made by mistake

1. **Open the member's class**
   - Go to `Members > Movements` and click the member.
   - Click their current class, then click the class name, day and time.

2. **Choose to stay in class**
   - Go to **Assessments** and select the pupil.
   - Click **Change**, choose **Stay in class** at their current level, and click **OK**.
   - The member is removed from the movement list.

### Let teachers assess more than one level in a class

1. **Edit the course**
   - Edit the course.

2. **Untick Limit Assessment Level**
   - Untick **Limit Assessment Level**.

### Make session plans roll over each week in Coach Portal

1. **Set a start date**
   - In the class setup, set a start date for the session plan.

2. **Choose the first session**
   - Choose which session runs on the start date. The plan then moves on to the next session each week.

## Notes

- **Before you start:** you need access to `Members > Movements` in GoLearn. The movement email is a contact trigger, so make sure your movement trigger is set up if you want parents emailed. Levels, skills and grades are set up in the scheme portal.
- With **Limit Assessment Level** ticked, members can only be assessed against the level they're on.
- Progress percentages are worked out from the skills and grades in the scheme portal:
  - An extra "Unnamed" or duplicate skill or criterion (often with no grading) is counted and stops children reaching 100%. Delete it or mark it as **Skipped**.
  - Hidden skills can't be marked.
  - Adding more assessment grades lowers members' percentages. Renaming grades doesn't.
  - You don't need a "Not Assessed" grade: it's applied automatically.
- These aren't possible; you can submit a [feature enhancement request](https://hello.gladstonesoftware.com/feature-enhancement-request):
  - hiding passed levels in Coach Portal
  - switching off ability groups (they have no effect if you don't use them)
  - hiding levels a child hasn't passed yet in HomePortal.
- **Troubleshooting:**
  - **Teachers can't assess some skills or levels:** **Limit Assessment Level** is ticked on the course. Untick it on the course.
  - **Progress percentages dropped or never reach 100%:** an extra "Unnamed" or duplicate skill or criterion is being counted. Delete it or mark it **Skipped** in the scheme portal.
  - **The same session plan shows every week:** there's no start date on the session plan. Set a start date in the class setup.
  - **Parent can't see the movements button:** the movement email hasn't been sent, or the member isn't marked to move. Mark them for movement and click the envelope in **Movements**.
- **Common questions:**
  - **How does a parent get the movements button in HomePortal?** Mark the child for movement, then send the movement email from the **Movements** section. The parent then sees the button when they log in.
  - **Do we need to add a "Not Assessed" grade?** No. It's applied automatically.
- **Contact Gladstone support** if progress percentages still look wrong after you've removed extra or duplicate skills. Include the scheme, level and an example member.
- Related: [Enabling Parent/Guardian Movements in Homeportal](enabling-parentguardian-movements-in-homeportal.md); [How to Move Someone to the Next Level but Remain in the Same Class (Control Centre)](how-to-move-someone-to-the-next-level-but-remain-in-the-same-class-control-centre.md); [How Does the Ability Grouping Work in CoachPortal](how-does-the-ability-grouping-work-in-coachportal.md); [GoLearn Scheme Portal Overview](golearn-scheme-portal-overview.md).