# How to Update a Member's Direct Debit Billing Information

HTML version: [How to Update a Member's Direct Debit Billing Information](https://support.gladstonesoftware.cloud/golearn/how-to-update-a-member-s-direct-debit-billing-information)

## Problem
You need to update the bill payer details (name, address, email address and phone number) on a member's Direct Debit instruction in GoLearn.

## Resolution

1. **Open the member's profile**
   - Find the member in your **Members** tab and access their profile.

2. **Open their financial information**
   - Click **View all financial information**.

3. **Select the Direct Debit instruction**
   - Locate the **Direct Debits** section and click the **More** button against the relevant instruction.
   - Click **Update Billing Info**.

4. **Update the billing details**
   - In the **Update Direct Debit Billing Information** pop-up, update information such as:
     - **Title**, **First Name** and **Last Name** of the bill payer
     - **Address Line 1**, **Address Line 2**, **City/town**, **County** and **Postcode**
     - **Email Address**
     - **Telephone**

5. **Save the changes**
   - Click **Save**. The new details are also sent to L&Z.
   - A green success message appears at the top of the screen: "Success: Direct Debit billing information updated."

## Notes

- Fields marked with * (**First Name**, **Last Name**, **Address Line 1**, **Postcode**, **Email Address** and **Telephone**) are required.