How to Send a Quick and Immediate Email to the Members Booked into a Single Session in GoLearn
Problem
You need to send a one-off operational email straight away to all members booked into a single session, using the Message quick link from the session.
Resolution
Open the message from the session
- Navigate to a session in GoLearn and click the Message button (in the session's Actions panel).
- You are taken to the New Message screen in the Comms portal, with the audience set to the session members and defaulting to an operational email that is sent once.
Name the message
- Click New Message (the message name) and change it to something meaningful.
Design the email
- Click the Design Email panel to open the designer and add your email content.
Set the email options
- Click the Email Options panel and add an Email Subject.
- The From name, Reply-To address and Privacy Policy URL are inherited from branding by default.
Check the audience
- Click the Audience panel and double-check that the filters created by the quick link (for example Location, Course, Class Day of the Week, Class Level, Class Teacher, Classes and Class Session) have correctly targeted the right members.
Save and send
- Click Save at the bottom of the screen. The validation checks on the left (Channels, Design Email, Email Options, Audience, Sending Options, Send Dependencies) should all pass with a green tick.
- Click Send Message.
- When prompted with Schedule or send now, click Send Now to send it straight away, or Schedule for later to send it at a later time.
Notes
- When adding text, use the Magic Tags feature (under Merge tags in the editor toolbar) to add member details to the message. These work the same as the placeholders in Contact Triggers. Available magic tags include First name, Last name, Home Club, Organisation Name, Member ID, Member Barcode, Expiry date and Member Status.
- Related: The Comms Portal Tab.