How to Enable Replacement Sessions in My Courses
Problem
You want to enable replacement sessions (planned absences) on a course in GoLearn, and set the optional rules that control pricing, level and timeframe for replacement bookings.
Resolution
Open your courses
- Navigate to your Courses (in the menu alongside Schemes and Levels, Classes, Class Name Definitions, Badges, Session Plan Groups and School Swim).
Edit the course
- Click Edit against the course you want it enabled in, or create a new course.
Enable planned absences
- In the Replacement Sessions section, tick Enable Planned Absences.
Configure the optional settings (if applicable)
- Charge Difference: typically you book the member into a class with the same level/course/price as the one they are in, for continuity. If you allow them to book into an entirely different class with a different price point, and Charge Difference is ticked, you are asked for the price difference when you complete the booking.
- Restrict by Level: when ticked, the replacement session booking process only shows classes with the same level as the class the member is absent from, and you cannot edit this level.
- Restrict by Weeks: insert a number in the Restrict by Weeks field to restrict replacement sessions to within that number of weeks of the planned absence.
Notes
- The Replacement Sessions feature must be enabled in your system. If you do not have it, contact the support team to request that it is enabled.
- Related: Permissions for Replacement Sessions and Planned Absences.