HomePortal Status Filter
Problem
You want to target members in Comms Portal based on whether they have an activated HomePortal account, using the HomePortal Status filter.
Resolution
Add the filter
- In Comms Portal, when you are creating a segment or selecting your audience while creating a message, click Add Filter.
- Click HomePortal Status.
Choose an option
- Active: targets all members who have an activated HomePortal account.
- Inactive: targets all members who do not have an activated HomePortal account.
Notes
- If no people match the segment, messages will not send until at least one person matches the segment criteria.
- Related: Date Signed Up To Class Filter; Is on a Course Filter; The Comms Portal Tab.