GoLearn - School Swimming FAQ

Problem

This article answers common questions about using the School Swimming module within GoLearn, covering setup, management, pupil data, lesson delivery, progress tracking, schemes, access, and support.

Resolution

Getting Started With School Swimming

  1. Activating the School Swimming Module

    • To activate the module, contact your Account Manager for a personalised quote.
    • The module is also accessible in your Go Learn test environment. If you are unsure how to access this, log a ticket with the Support team.

  2. Setup Guides

    • All setup guides for configuring schools and lessons are available in the Resource Hub.

  3. Training

    • No formal training is required as the system is designed for ease of use. Self-help guides are available in the Resource Hub.

Managing Schools & Bookings

  1. Session Bookings

    • Schools cannot currently book their own sessions. Operators manage session bookings. Future updates may allow for school self-booking.

  2. Multiple Schools in the Same Slot

    • Only one school per slot is supported. To run multiple schools at the same time, create separate slots. Multiple school slots can run simultaneously, similar to regular swimming lessons.

  3. Pre-cancelling Sessions

    • Sessions can be pre-cancelled during class setup (e.g., for school closures or known absences).
    • Sessions can also be cancelled later by editing the relevant booked slot.

  4. Booking for an Entire Year

    • Bookings can be made for any duration, including the entire year. Remember to cancel out-of-term dates as needed.

Pupil Data & Access

  1. Uploading Pupil Data

    • Either the school or the centre can upload pupil data. Schools can upload via CSV or manually; centres can also do this on their behalf.
    • Download the relevant CSV template, add pupil information, and upload.

  2. Managing Pupil Records

    • Schools can add, edit, group, and assign pupils to each class/slot within the Activity Portal.

  3. Data Sharing

    • School swimming pupil data is held separately in the Activity Portal and is not shared with the main database.

  4. Medical Conditions or Notes

    • Medical notes can be uploaded and will appear as alerts on the teacher portal.

  5. Customising Data Fields

    • Data fields are currently fixed. Additional fields may be considered in future development. Submit requests as feature enhancements.

Teacher Portal & Lesson Delivery

  1. Teacher Portal for School Lessons

    • School classes appear in the teacher (Coach) Portal like regular classes, identifiable as Slot:{School's Name}. No need to switch portals.

  2. Moving Pupils Between Ability Groups

    • Teachers can reassign pupils to different ability groups at any time via the portal.

  3. Assigning Teachers to Ability Levels

    • When setting up a class, specify which teacher is responsible for each stage.

  4. Multiple Teachers Per Class

    • Multiple teachers can be assigned to one class to enable team-based delivery and group-level assessments.

Progress Tracking & Reporting

  1. Retaining Pupil Progress

    • Pupil progress records persist between terms, even if there is a gap.

  2. School Access to Pupil Reports

    • Schools can view and report on their pupils’ progress in real time via the Activity Portal.

  3. Certificates for Schools

    • Digital certificates are in development; currently not available to print.

  4. Reporting on National Curriculum Outcomes

    • Assessment criteria align with national standards. Reporting dashboards are continuously improving.

  5. Live Progress Data

    • Teachers’ real-time assessment updates are immediately reflected in reporting.

Schemes & Awards

  1. Swim England and STA Awards

    • Fitronics is working with both organisations to include and update school swimming award schemes.

  2. Custom Schemes

    • Custom schemes, such as the national curriculum, can be uploaded and used.

Licensing, Access & Support

  1. Number of Schools per Site

    • There is no limit to the number of schools per site. The licence is per site, but unlimited schools can be managed.

  2. Access Levels for Schools

    • Currently, only admin access is available for schools. Read-only roles are being developed.

  3. Resetting User Passwords

    • Admins can reset passwords for schools from the Activity Portal. School users can also reset their own passwords.

  4. Invoicing

    • Invoicing is not currently handled within Go Learn. This is under consideration for future development.

Feedback & Future Development

  1. Booking and Payment by Schools

    • Direct booking and payment by schools may be introduced in the future based on customer demand.

  2. Progress Matching Across Schemes

    • School swimming and learn-to-swim progress are currently kept as separate data sets.

Notes

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