# Can I Receive Notification When a Payment Has Been Made?

HTML version: [Can I Receive Notification When a Payment Has Been Made?](https://support.gladstonesoftware.cloud/golearn/can-i-receive-notification-when-a-payment-has-been-made)

## Problem
You want to receive an email whenever a successful payment (SALE transaction) is made, by setting up merchant notification emails in your Fitronics Pay account.

## Resolution

1. **Open your preferences**
   - Log in to your Fitronics Pay account and click **Preferences** in the top menu.
   - The **Merchant Preferences** page opens, with a row of tabs below (Credentials, 3DS Checks, AVS/CV2 Checks, Risk Checks, PSD2 SCA, Acceptance, Virtual Terminal, Surcharges, Receipts, DCC).

2. **Open the Receipts tab**
   - Click the **Receipts** tab.
   - Scroll down to the **Merchant Notification Email** section under **Receipt Preferences**.

3. **Turn on notifications**
   - Set **Notify Email Required** to **Yes**.
   - In the **Email** field, enter the email address you wish to receive the notifications to. You can enter multiple email addresses separated by commas.

4. **Save the change**
   - Click **Update Email Notifications** to confirm the change.

## Notes

- This is for customers who have **Fitronics Pay**.
- Notifications are sent for successful SALE transactions.
- Only enter email addresses of people who have consented to share their email address with each other.
- The same page also has a **Customer Receipt** section, where you can choose whether receipt emails are sent to customers if they supply their email address during payment (**Customer Receipt Required**, then **Update Customer Receipt Status**).