Booking Screen

Problem

You need to know what each option on the GoLearn Booking screen does: Book, Top Up, Move, Replacement Sessions, Waiting List and Held Spaces.

Resolution

  1. Open the Booking screen

    • Click Book in the left-hand menu. The options are in the menu on the right.
  2. Book

    • Dropdown buttons: the two dropdown buttons in the middle of the screen filter to a specific course (left-hand side) and a specific level (right-hand side). Once these have been selected, all classes under that course and level are displayed. Refer to the how-to guide on completing a booking.
    • The Licence box: only displays if you are on a member-limit licence, and lets you keep track of your limit (for example the number of spaces used out of your total).
    • Hide Full Classes: an optional setting under Options. If selected, full classes won't be displayed on the booking page.
    • Recent Bookings: displays all recent bookings made both in venue and online, date-stamped with when the booking was made. Click More to see the full list of recent bookings.
  3. Top Up

    • Find a member: a text box for typing the member's name or number, followed by Search. See Topping Up GoLearn Classes at Reception.
    • Recent Top Ups: displays all recent top-ups made both in venue and online, date-stamped with when the top-up was made. Click More to see the full list of recent top-ups.
  4. Move

    • Find a member: a text box for typing the member's name or number, followed by Search. See How to Move Participants Between Classes in GoLearn.
    • Recent Movements: displays all recent movements made both in venue and online, date-stamped with when the movement was made. Click More to see the full list of recent movements.
  5. Replacement Sessions

    • Find a member: a text box for typing the member's name or number, followed by Search. Refer to the how-to guide on booking a replacement session.
  6. Waiting List and Held Spaces

    • The Waiting List and Held Spaces buttons are shortcuts to the waiting list screen. More detail can be found in the waiting list section.

Notes

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