# Block Payment Online Joining Process for a Legend Customer

HTML version: [Block Payment Online Joining Process for a Legend Customer](https://support.gladstonesoftware.cloud/golearn/block-payment-online-joining-process-for-a-legend-customer)

## Problem
A new customer needs to book a class online and pay for it with a Block Payment plan, from the GoLearn **Bookings** page through to card payment.

## Resolution

### Find and select a class

1. **Start a booking**
   - On the GoLearn **Bookings** page, click **Book class**.

2. **Choose the location and activity**
   - Select the **Location** from the drop-down menu, **or** type a postcode into the box and the closest location will be returned.
   - Select the **Sport / Activity** from the drop-down menu.
   - Click **SHOW CENTRES**.

3. **Filter and choose the class**
   - Use the filters (for example **Type of Course** and **Day of Week**) to narrow down to the classes you want to look at and book.
   - All the available sessions show on the right.
   - Click **Book this course**, then **Checkout**.

### Create the member's profile

4. **Sign up as a new customer**
   - Click **New customers** to sign up and create the member's profile.

5. **Enter the profile details**
   - Enter the **Attendee details**.
   - Enter **Your contact details**.
   - Enter **Your account details** (**Email**, **Password**, **Confirm password**). This is how the customer will log into their HomePortal every time, so the password needs to be secure but memorable.
   - Tick your **Marketing details** preferences (**Email**, **SMS**, **Phone**, **Post**).

6. **Agree to the terms**
   - Select an option from the **Where did you hear about us?** drop-down menu.
   - Click **Terms and Conditions** and **Privacy Policy**, read through them, and tick the box to agree to them both.
   - Click **Continue**.

### Select the member and payment plan

7. **Select the member**
   - Select the member you have just created.

8. **Choose the payment plan**
   - Click the payment plan that is available, or the one most relevant to you if there are multiple options (for example **Block Payment**, which shows the price and the **Number of sessions**).
   - Click **Continue**.

9. **Review the payment summary**
   - Read through the **Payment summary** and click **Continue**.

### Enter bill payer details and pay

10. **Enter the bill payer's details**
    - Enter the **Bill payer's name** (**First name**, **Last name**).
    - Enter the **Contact details** (**Postcode**, **Address line 1**, **Address line 2**, **City/town**, **County**, **Email**, **Telephone**).
    - **Important:** These details need to match 100% the details registered to the card being used to pay. If the details do not match or are not entered, the payment could be declined.
    - Click **Continue**.

11. **Pay by card**
    - Enter the **Card Number**, **Expiry (MM/YY)** and **CVV** digits, then click **Pay By Card**.

## Notes

- All fields marked with an asterisk (*) are mandatory.
- A **Cancel** option is available on the card payment screen if the customer does not wish to proceed.