# AWL Configs

HTML version: [AWL Configs](https://support.gladstonesoftware.cloud/golearn/awl-configs)

## Problem
You need to know what each automated waiting list (AWL) configuration setting does when set to True or False, and the allowed values for the numeric settings.

## Resolution

1. **Review each setting before you change it**
   - Use the table below to decide the value for each AWL setting.

     | Setting | Behaviour |
     |---|---|
     | **Enable a member to add themselves to a waiting list** | **True** – A **Join waiting list** button will show for full classes in Online Joining. Members can add themselves to a waiting list for a full class.<br>**False (Default)** – The **Join waiting list** button will not show for full classes in Online Joining. |
     | **Require a telephone number when signing up** | **True** – The **Telephone** field on the waiting list sign-up form in Online Joining will be mandatory.<br>**False (Default)** – Completion of the **Telephone** field on the waiting list sign-up form in Online Joining is optional. |
     | **Show full classes by default** | **True** – Full classes will show by default in Online Joining.<br>**False (Default)** – Full classes will not show by default in Online Joining. Visitors will have to switch the **Show classes that are full** toggle to see your full classes. |
     | **Enable a member to add themselves to a waiting list via a movement** | **True** – Full classes will show, with a **Wait** button next to them, when a member is processing a movement in HomePortal, meaning they can add themselves to a waiting list to move into a full class.<br>**False (Default)** – Full classes will not show when a member is processing a movement in HomePortal, meaning they cannot add themselves to a waiting list to move into a full class. |
     | **Show waiting lists in HomePortal** | **True** – A **Waiting Lists** section shows for members in HomePortal, allowing them to see the waiting lists they are on, remove themselves from those waiting lists and, when a space becomes available, book or move into that space.<br>**False (Default)** – The **Waiting Lists** section does not show for members in HomePortal.<br>**Important:** If you would like members to be able to book/move themselves into a waiting list space when it becomes available, you must have this setting enabled. |
     | **Priority waiting list batch size** | The maximum number of members who can be sent the **After space becomes available on a class with a waiting list** contact trigger (where it is set up and enabled) at a time, for each space that becomes available to the priority waiting list.<br>Min = 1, Max = 20, Default = 5.<br>E.g. if there are 12 members on the priority waiting list, the batch size is set to the default of 5, and 1 space becomes available, that space would be offered to the first 5 members, then the second 5 members, then the remaining 2 members. |
     | **Time between batches for the Priority Waiting List** | The amount of time (in minutes) between sends of the **After space becomes available on a class with a waiting list** contact trigger.<br>Min = 1, Max = 9000, Default = 240 mins (4 hours). |
     | **General waiting list batch size** | The maximum number of members who can be sent the **After space becomes available on a class with a waiting list** contact trigger (where it is set up and enabled) at a time, for each space that becomes available to the general waiting list.<br>Min = 1, Max = 20, Default = 5.<br>E.g. if there are 12 members on the waiting list, the batch size is set to the default of 5, and 1 space becomes available, that space would be offered to the first 5 members, then the second 5 members, then the remaining 2 members. |
     | **Time between batches for the General Waiting List** | The amount of time (in minutes) between sends of the **After space becomes available on a class with a waiting list** contact trigger.<br>Min = 1, Max = 9000, Default = 240 mins (4 hours). |
     | **Enable movements to be automatically made in HomePortal after they are flagged to move in CoachPortal** | **True** – When a teacher marks a member for movement in CoachPortal, no manual action from a staff member in Control Centre is required before it appears in HomePortal for the member to action; it will automatically appear in HomePortal as soon as CoachPortal has synced.<br>Where a **When a member is marked for movement** contact trigger is set up and enabled, this will automatically trigger too.<br>Where the member does not have a HomePortal account and a **When a member is marked for movement (no HomePortal)** contact trigger is set up and enabled, this will also automatically trigger at this point.<br>**False (Default)** – Approval from a staff member is required before the movement option appears in the member's HomePortal. |
     | **Default expiry timer for members who add themselves to a waiting list** | The maximum number of days a waiting list record created online (by a member adding themselves to a waiting list for booking or for a movement) remains active before the waiting list place is cleared.<br>The unit is days. The field is clear by default, meaning a member will not expire and will remain on the waiting list indefinitely. |
     | **Pending Member Clean Up Days** | The number of days a pending member (a new member who added themselves to a waiting list through Online Joining) is kept before being automatically deleted if they have not become a full member by booking a class.<br>Default = 7. |

2. **Ask the support team to make the change**
   - These settings are changed by support request. When requesting a change, specify the setting (field) name and the value you want.

## Notes

- If you would like members to be able to book or move themselves into a waiting list space when it becomes available, **Show waiting lists in HomePortal** must be enabled.
- For how waiting lists, held spaces, contact triggers and permissions work together, see [GoLearn – Automated Waiting Lists Guide](golearn-automated-waiting-lists-guide.md).