Updating Site Information, Facilities, and Amenities in GoJoin
Problem
Users need to update site details—including contact information, address, site location, facilities, and amenities—so that customers see accurate information on the GoJoin Site Finder page.
Resolution
Navigate to Sites Configuration
- In Go Operator, go to:
Configuration>Centre Configuration>Site Configuration>Sites.
- In Go Operator, go to:
Select the Site
- Find the site you wish to update.
- Click the Manage option next to the site.
- If you have many sites, use the magnifying glass icon to search for the specific site.
Review Site Information
Check the following fields:
- Name, Description, and Legal Name
- Address, Telephone, Email, and Site URL
- Active and Web Visible status
If the Active or Web Visible options are not selected, the site may not appear in GoJoin.
Update Latitude and Longitude
- Add or update the site's latitude and longitude to ensure correct location mapping in the Site Finder.
- If unsure of these values, open your site in Google Maps, right-click the location, and copy the latitude and longitude.
Update Facilities and Amenities
- Select each facility and amenity available at the site. These will be shown on the GoJoin Site Finder page.
- You can also update the site's Terms and Conditions and Privacy Policy in this section.
Save Your Changes
- After making all required updates, click Save to apply the changes.
- The Site Finder page will update with the latest information.
Notes
- Site not appearing on the website: ensure both the Active and Web Visible checkboxes are selected for the site.
- Incorrect site location on map: double-check that the correct latitude and longitude values from Google Maps have been entered.
- Related: Setting Up Go Join Tag Groups and Mapping Memberships; Creating Deep Links for Membership Purchase in GladstoneGo; Go Branding, Links and Contact Details in Operator (organisation-wide theme, links and help contacts).