Using the GMC Configuration Manager

Problem

Administrators need to find a Gladstone 360 setting in the GMC Configuration Manager, give one site a different value from the rest, and make sure saved changes reach every user.

Resolution

1. Open the Configuration Manager

   • Go to GMC > Configuration Manager > Configuration.

2. Choose the element and instance

   • Choose the element in Please Select Product and, if there's more than one, the instance in the drop-down beside it.
   • Use Expand all to see every section. Introduction gives a summary of the module.

   Element	Covers
   Gladstone360 CheckIn POS	Cache, general check-in/POS settings, membership emails, Payment Manager, prospect emails, toastr, documents, email templates
   Gladstone360 Contacts	Cache, freeze settings, password reset, documents, email templates
   Gladstone360 Front of House	Activity groups, bank and identity validation, cache, financial, general, membership, regional and workflow settings, subscription types and groups, documents, email templates
   Gladstone360 Home	Home bar and home screen
   Gladstone360 Access	Class check-in widget and access settings
   Member Facing Global	Settings shared with customer-facing products (Go, Connect, MobilePro)
   Shared Global	Settings shared across the suite

3. Give one site its own value (if applicable)

   • Many settings have an All Sites value. To give one site a different value:
     • Click the option to add another control to the setting (for example Activity Start Tolerance Time).
     • A new empty parameter appears at the bottom of the section.
     • Enter the value and select the site it applies to.
   • On saving, the site-specific value overrides the All Sites value for that site.

4. Save and close

   • Select Save, then Close. Users see the change at next login; a browser refresh may be needed.

Notes

• Many settings are marked "provided by Gladstone Software and should only be modified by an authorised user or a Gladstone representative". The settings reference articles mark these (Gladstone). Menu names may have moved in current builds.
• Each element has Cache Settings > Clear Cache Url (Gladstone). After a configuration change, this URL refreshes the application cache and pushes the change to all users. Gladstone replaces the default localhost source with the real domain, which is faster.
• Don't change clear cache URLs or IP addresses yourself: a mistyped character stops that function working (ask support to restore it).
• Documentation gives the CheckIn POS clear cache default as http://localhost/Gladstone360/POS/Api/clearcache but suggests http://<DomainName>/Gladstone360/POS/Api/utils/clearcache (an extra utils/ segment). The Front of House paths omit /Gladstone360/. Leave these to Gladstone.
• Settings reference by element:
  • Gladstone 360 CheckIn POS General Settings
  • Gladstone 360 CheckIn POS Payment Manager, Prospect Email and Toastr Settings
  • Gladstone 360 Contacts GMC Settings
  • Configuring Gladstone360 Front of House Settings in the GMC
  • Gladstone 360 Home GMC Settings
  • Gladstone360 Access: Access Control – Entry Points and Entry Point Profiles
  • Member Facing Global and Shared Global Settings in the GMC
  • Membership email settings: Configuring Gladstone360 Automated Emails in the GMC

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