Setting Password Complexity in the GMC

Problem

You need to set how complex staff passwords must be for Gladstone 360, Plus2 and Operator, which share one password rule set in the GMC.

Resolution

1. Open Security Configuration Settings

   • Go to GMC > Security Configuration > Settings. The level is set once and applied across the Gladstone suite.

2. Choose the level

   Level	Rule
   Low	At least 6 characters; letters and/or numbers only.
   Medium	At least 6 characters, with at least 1 upper-case letter, 1 lower-case letter and 1 number.
   High	At least 8 characters, with at least 1 upper-case letter, 1 lower-case letter, 1 number and 1 special character (see Notes).

3. Save

   • Select Save.

Notes

• The High rule above comes from 2013 documentation. Recent training on the SaaS platform described High as 10+ characters with upper and lower case, a number and a special character, which is likely to reflect the current platform. Check the rule shown on the live Settings screen.
• The rule applies across the Gladstone suite. Plus2, 360 and Operator share one user list and normally one login.
• Customer passwords on Go follow Go's own rule (at least 8 characters with upper case, lower case, a number and a special character).
• The Connect login and password rules are set in Plus2.
• Related: Managing Gladstone 360 User Accounts and Passwords; Assigning and Creating Security Roles in the GMC.

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