# Recurring Card Payments (RCP)

HTML version: [Recurring Card Payments (RCP)](https://support.gladstonesoftware.cloud/gladstone360/recurring-card-payments-rcp)

## Problem
You need to understand how Recurring Card Payments (RCP), which charge a customer's stored card automatically each period, are set up across Plus2, the GMC and Go, and where each task is covered.

## Resolution

1. **[RCP Compared with Direct Debit](rcp-compared-with-direct-debit.md)**
   - Read first if you are choosing between RCP and Direct Debit, or moving members from one to the other.

2. **[Recurring Card Payment Set-Up in Plus2](../plus2/recurring-card-payment-set-up-in-plus2.md)**
   - When you create the subscription: payment method, duration, renewal, price levels and contract rules.

3. **[Selling RCP and Registering the Customer's Card in Go](selling-rcp-and-registering-the-customers-card-in-go.md)**
   - When you sell RCP, or a collection fails because no card is set.

4. **[Configuring the RCP Service in the GMC](configuring-the-rcp-service-in-the-gmc.md)**
   - When you set up or change the collection service, failed-payment handling and the automatic emails.

5. **[Monitoring RCP Reports and Failed Payments](monitoring-rcp-reports-and-failed-payments.md)**
   - For the routine checks after go-live and handling persistent non-payers.

6. **[Cancelling, Freezing and Refunding RCP Subscriptions](cancelling-freezing-and-refunding-rcp-subscriptions.md)**
   - When a customer wants to stop, pause or be refunded.

7. **[Using RCP Subscriptions for Courses](using-rcp-subscriptions-for-courses.md)**
   - When you collect monthly course fees by RCP.

8. **[Testing Recurring Card Payments](testing-recurring-card-payments.md)**
   - Before go-live.

## Notes

- RCP is controlled by one field: the subscription's **Payment method**. Collection runs automatically in daily batches; there is no manual run.
- Only the customer can add a card, in their Go wallet. Staff never see card details.
- Online RCP payments are refunded in GladstonePay, not with 360 refund permissions.
- For Direct Debit collection, see [How to Perform an AUDDIS or EFT/Direct Debit Run in the GMC](how-to-perform-an-auddis-or-eftdirect-debit-run-in-the-gmc.md).
