Gladstone 360 Check-in Screen and Point of Sale (Till)

Problem

You need to understand how the Gladstone 360 Check-in screen and Point of Sale (till) are set up and used day to day, and where each task is covered.

Resolution

1. Using the Gladstone360 Check-in Screen and Basket

   • For the cards on a customer's record, making class, activity and course bookings, and the shared basket.

2. Creating Tills and Buttons in Gladstone360

   • When you build or change a till, its buttons, and the products and price levels it sells.

3. Gladstone360 PC Settings, Hardware Service and Card Terminals

   • When you set up a PC, its card terminal or printers, or a card payment doesn't reach 360.

4. Taking Payments and Discounts at the Gladstone360 Till

   • For payment methods, split payments, paying for others, discounts and the other till functions.

5. Paying Invoices and Sending Pay by Link from Gladstone360 POS

   • When a customer pays an invoice at the desk, or pays remotely by email link.

6. Running POS Readings and Cash-up in Gladstone360

   • For end-of-shift and end-of-day cash-up, and fixing variances.

7. Setting Up Products for the Finance Extract (Departments and Promo Items)

   • When till sales land on the wrong budget lines in the finance extract.

Notes

• Member-record tasks (memberships, freezes) are covered from Gladstone 360 – Logging In, Member Records and Managing Memberships. Refunds are in Viewing Sales and Processing Refunds in Gladstone 360.
• The GMC settings behind these screens are covered from Gladstone 360 – Permissions and GMC Configuration, and the permissions in the Gladstone 360 Permission Reference Overview.
• Related: Recurring Card Payments (RCP); Troubleshooting: Subscription Not Showing on Gladstone Go.

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