# Gladstone 360 Check-in and Member Record Permissions

HTML version: [Gladstone 360 Check-in and Member Record Permissions](https://support.gladstonesoftware.cloud/gladstone360/gladstone-360-check-in-and-member-record-permissions)

## Problem
You need to know which permission lets a Check-in user see or change bookings, attendance, correspondence, documents or search results on a member in 360, or why a widget is missing for them.

## Resolution

These permissions are set on **POS roles** in `GMC > Security Configuration > Permissions`, grouped under the headings below.

1. **Access Events**

   | Permission | What it allows |
   |---|---|
   | **View Access Events** | View the Access widget (allowed/denied swipes) on Check-in. |

2. **Bookings**

   | Permission | What it allows |
   |---|---|
   | **Make Booking** | Make a booking. |
   | **Move Booking** | Move an **activity** booking. Classes/reservations can't be moved. |
   | **Override Waiting List** | Book someone straight into a class ahead of those on the waiting (alert) list, within the configured *Duration before contacts can override waiting list*. |
   | **Reprint Tickets** | Reprint a ticket from the Bookings widget for a booking that was printed before. |
   | **Search for Activities** | Use the activity search in the booking widget. |
   | **Search for Classes** | Use the class search in the booking widget. |
   | **Search for Courses** | Use the course search in the booking widget. |
   | **View Bookings** | View the Bookings widget. |
   | **View Make Bookings** | View the Make Bookings widget. |

3. **Debts & Alerts**

   | Permission | What it allows |
   |---|---|
   | **View Debts & Alerts** | View the Debts & Alerts widget. |

4. **Member Attendance**

   | Permission | What it allows |
   |---|---|
   | **Record Attendance** | Record attendance for a member or the non-member record. |
   | **View Attendance History** | View the Attendance History widget. |

5. **Member Correspondence**

   | Permission | What it allows |
   |---|---|
   | **Add Note** | Add a correspondence note. |
   | **Add Office Message** | Add an office message. |
   | **Add Reception Message** | Add a reception message. |
   | **Delete Note** | Delete a note. |
   | **Delete Office Message** | Delete an office message. |
   | **Delete Reception Message** | Delete a reception message. |
   | **Edit Note** | Edit a note. |
   | **Edit Office Message** | Edit an office message. |
   | **Edit Reception Message** | Edit a reception message. |
   | **Pass to Member** | Mark a reception or office message as *Passed to member*, which turns it into a correspondence note. |
   | **View Correspondence History** | View the Correspondence History widget. |

6. **Member Documents**

   | Permission | What it allows |
   |---|---|
   | **Add Documents** | Add a document to the contact. |
   | **Delete Documents** | Delete a document. |
   | **Edit Documents** | Edit a document's details (subject, type, expiry, linked memberships, sensitive flag). The file itself can't be replaced. |
   | **Open Documents** | Open a document. |
   | **Open Documents with Sensitive Information** | Open a document flagged *Sensitive*. |
   | **View Documents Widget** | View the Documents widget. |

7. **Member Event Log**

   | Permission | What it allows |
   |---|---|
   | **View Event Log History** | View the Event Log widget. |
   | **Write Event Log** | Lets the POS service write and update event log entries. |

8. **Member Recent Usage**

   | Permission | What it allows |
   |---|---|
   | **View Recent Usage History** | View the Recent Usage widget. |

9. **Member Search**

   | Permission | What it allows |
   |---|---|
   | **Search Member** | Search for a member manually. |
   | **Take picture** | Take a picture for a member. |

   - If **status groups** are configured, two more appear:

   | Permission | What it allows |
   |---|---|
   | **Modify Duplicate** | Modify a duplicate member and transfer the contact to the user's site. |
   | **Search Status Group: <group>** | One permission per status group, controlling which status groups the user can see in search. |

## Notes

- **Correspondence permissions may differ in your build**: the 2017 permission guide lists separate add, edit and delete permissions for notes, office messages and reception messages. Later training reported that in 360 the message permission is a **single on/off** that can't separate reception from office messages as Plus2 does. Check the live Permissions screen. The on-screen button is described as **Pass to contact** in training and **Pass to member** in the permission guide.
- Why classes and reservations can't be moved is covered in [Managing Bookings in Gladstone 360](managing-bookings-in-gladstone-360.md).
- Documents are covered in [Documents in 360 (Contact Documents and Workflow Document Steps)](documents-in-360-contact-documents-and-workflow-document-steps.md).
- The permissions to open Check-in and POS (**Modules**, **POS Access**) are in [Gladstone 360 POS Till Permissions](gladstone-360-pos-till-permissions.md).
- This list comes from Gladstone's 2017 POS and Check-in permission guide. Newer builds may have added, renamed or removed permissions; check the live Permissions screen when a name doesn't match.
- Related: [Gladstone 360 Permission Reference Overview](gladstone-360-permission-reference-contacts-pos-and-check-in.md); [Assigning and Creating Security Roles in the GMC](assigning-and-creating-security-roles-in-the-gmc.md).