Accessing the Gladstone Management Console (GMC)
Problem
Managers and administrators need to open the Gladstone Management Console (GMC) to manage Gladstone 360 permissions and settings, and to understand when saved changes reach other users.
Resolution
Open Gladstone 360
- Open 360 in the browser and log in, normally with the same user ID and password as Plus2.
Select the GMC tile
- Select the GMC tile on the 360 home page.
- If the tile is missing, the user lacks the GMC role; contact the administrator.
Make and save your changes
- Settings saved in the GMC are stored with the Plus2 system settings and pushed to all users. Users see them at their next login or after a browser refresh (see Using the GMC Configuration Manager for clearing the cache).
Log out
- Log Out / Log Off is at the top of the screen. Leaving without logging out ends the session automatically.
Notes
- The GMC and the 360 home page don't need a hardware service. Staff who only manage permissions or settings (for example managers or finance) can use the GMC without front-of-house access.
- The GMC logs out automatically after a period of inactivity. Documentation differs on the timeout: the current 360 Configuration Manager documentation gives 15 minutes, returning the user to 360 Home; older Security Configuration documentation (2013) gives 20 minutes, configurable by Gladstone, returning the user to the login page. The value may be configured per install.
- Related: Assigning and Creating Security Roles in the GMC; Gladstone 360 – Permissions and GMC Configuration.